Privacy Policy

This website has been compiled and is maintained by Collaborative Utility Solutions (CUS).  All materials and information contained on this website are made available subject to the Terms of Use, which must be agreed to by users as a condition of the use of this website.

Collection and Use of Personal Information

From time to time, CUS may ask you for information that personally identifies you (personal information) or allows CUS to contact you to provide a service or carry out a transaction that you have requested such as registering for an event or training, subscribing to an email list or requesting access to a secured access website. The personal information we collect may include your name, title, company or organization name, work email, work phone, work or home address, information about your job function and information about your employer.

The website may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the website; the pages that you access while at the website; and the Internet address of the website from which you linked directly to our site. This information is used to help improve the site, analyze trends, and administer the site.

The personal information collected on this website will be used to operate the website and to provide the service(s) or carry out the transaction(s) you have requested or authorized. Except as otherwise described in this statement, personal information you provide on the website will not be shared outside of CUS without your permission.

CUS may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on CUS or the website; (b) protect and defend the rights or property of CUS and our family of websites; or (c) act in urgent circumstances to protect the personal safety of CUS employees or agents, CUS members, or members of the public.

Security of Personal Information

CUS is committed to protecting the security of your personal information. CUS uses a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. CUS restricts access to information about you to those CUS employees who need to know the information to respond to your inquiry or request. Employees who misuse personal information are subject to disciplinary action.

Security, Intrusion and Detection for Secured CUS Websites

CUS provides some links from the public website to secured CUS websites to distribute and make available certain material and information that requires access control restrictions. Validated users that demonstrate a verifiable need-to-know will be granted access privileges to such secured section in accordance with CUS’s security procedures. Such security procedures require that potential users provide CUS with some personal information that may be used for access review, security background check and secured section use purposes. Safeguarding the privacy of individuals seeking access to and visiting the secured website is of the utmost importance to CUS.

For website security purposes, and to ensure that this service remains available to all users, all network traffic is monitored to identify unauthorized attempts to upload or change information, or otherwise cause damage or conduct criminal activity. To protect the system from unauthorized use and to ensure that the system is functioning properly, individuals accessing the secured CUS websites are subject to having all their activities monitored and recorded by security personnel authorized by CUS (and such monitoring and recording will be conducted). Anyone accessing the secured CUS websites expressly consents to such monitoring and is advised that if such monitoring reveals evidence of possible abuse or criminal activity, system personnel may provide the results of such monitoring to appropriate law enforcement agencies. Unauthorized attempts to upload or change information on, or otherwise cause damage to, the CUS secured websites, are strictly prohibited and may be punishable under applicable federal and state laws and regulations.

Third-Party Websites

CUS’s website contains links to third-party websites. Although CUS tries to link only to websites that share our high standards and respect for privacy, we are not responsible for the content, security or privacy practices employed by other websites.

Protection of Children’s Privacy

CUS websites are not directed towards or intended for children under the age of 18, and CUS does not knowingly collect information from children. CUS abides by all applicable laws and requirements, such as the United States’ Children’s Online Privacy Protection Act.

Revisions to Privacy Policy

CUS reserves the right to change the terms of use contained within the Privacy Policy at any time without notice. You are responsible for regularly reviewing the most recent Privacy Policy (not an older cached version) each time you view this website. Your continued use of this website constitutes your agreement to this Privacy Policy.

Inquiries

Inquiries regarding CUS’s privacy policies should be addressed to the following:

General Counsel
Collaborative Utility Solutions
8404 Lakewood Ridge Cove
Austin, TX 78738

Last updated: 10/28/24